Step A. Register by clicking on the Register button in the top right of this page
Follow prompts to set up your USER NAME and PASSWORD (to be able to Login into the Tax Certificate On Line services program in the future) and click on the Register button at the bottom of screen once you have filled in the required information.
A Registration Update will occur (you will receive an email with your User name and Password for your records).
Step B. Once the Registration Update is completed the next step is to input your Town Account Identifier and Access Code/Pin into the Tax Certificate system so that you are linked to the Town's database to obtain tax certificates in the future after you login. When you print a tax certificate your account balance is updated with a $25 charge and the Town's accounts receivable program is automatically updated. Invoices are mailed at the end of each month.
Click on your USER NAME button at the top right
Click on the ADD NEW ACCOUNT button and add in the following information beside the following boxes:
The Account Type: Accounts Receivable
The Account Group: NONE (Note: there are none)
Accounts Identifier:______________ (Note this has been provided in a letter sent to your office- if you do not have it please call the Town Office, attention Leslie Ford, at 250-847-1600 to obtain this number)
Access Code/PIN:_______________ (Note this has been provided in a letter sent to your office- if you do not have it please call the Town Office, attention Leslie Ford, at 250-847-1600 to obtain this number)
Click on SAVE button
THIS COMPLETES THE ONE TIME REGISTRATION PROCESS.
Once the above steps have been completed all you need to do in the future is LOGIN with your USER NAME and PASSWORD (obtained through the registration process) when you come to the Online Services webpage. To obtain a tax certificate you can either hover over the ONLINE SERVICES button at the top left on the black bar and select TAX CERTIFICATES or you can click the TAX CERTIFICATE button to the right
Once you come to the TAX CERTIFICATE screen you can do a search by Roll #, PID or civic address. if you choose to print your selection, your accounts receivable account balance with the Town will be automatically updated.